From the Lioness' Den...

Is This the Precursor to My Pink Slip?

My boss was just in her informing me that probably starting next week, I will be manning the ER reception desk in addition to doing my job.  Isn't that NICE?!?!!

"It's a customer service thing.  The new CEO thinks you'd be great out there."

"And who's going to do my job if ER is busy? Where's the priority?"

"You used to do customer service, we need someone to make the patient experience a good one from the moment the walk in the door."

"Used to....past tense.  I'm not in that field anymore. I like it in here by myself."

and a multitude of other questions

"....and by Friday we should have an idea of when we're going to start."

"It's when and not if?"

"Yes"

"I don't have an option? There's no choice? What happens if I don't want to?"

"No, there's really no option."

Then I get told to think about it. Chew on it. Make a list of pros & cons and we'll discuss them tomorrow.

*do I have time to sit and write out a fucking list? No I do not. I have homework out the ass to do tonight, and you want a list of pros and fucking cons by tomorrow??!!!*

"Is there alcohol provided for when I have to deal with the public, 'cuz you know, there are days I shouldn't be around the public."

"No"

"Damn."

Good thing there's no concealed weapons allowed here 'cuz I'd have one in my desk drawer.

Untitled Comment

9:33 PM, Jul. 11, 2007 .. Posted by davey327

Not having a good time, huh? don't you just hate it?
hope it all works out,

WOW

5:02 AM, Jul. 12, 2007 .. Posted by oddkids

Good luck I hate working with the public too even though I am part of the public.

Untitled Comment

10:17 AM, Jul. 12, 2007 .. Posted by Newfieswoman

The nerves. Just add it on to yer regular job. Nice of um. Yer getting a big fat raise to right?? Yea, ok me still beleives in fairy tales too

YOU BEEN TAGGED. Rules is posted on site and i's hoping that i aint gots to rewrite the damn post. It wont post right now for some reason

Yeah, been there

12:04 PM, Jul. 12, 2007 .. Posted by AndeeDawn

And don't you just love the way they blow smoke up your a** when they are giving you more responsibility with no more pay? "You used to be so good at it" and "We want to make things pleasant for the patients" I have no doubt those things are true, but they say them just to try to make you feel important instead of screwed over.

I was in Customer Service for about 10 years. At my current job, everyone picks on me about my voice on the intercom system. I have that CSR way about me...it is just part of who I am now.